EB Office is a government electricity service office responsible for electricity distribution, consumer assistance, billing services, power supply maintenance, and electrical infrastructure management. The office provides essential utility services to residential, commercial, industrial, agricultural, and institutional consumers while ensuring reliable power distribution and customer support.
Services Provided
- New electricity connection services
- Domestic electricity service assistance
- Commercial electricity connection support
- Industrial power supply services
- Agricultural electricity service assistance
- Electricity bill payment and billing support
- Consumer complaint registration and resolution
- Meter installation and replacement services
- Load enhancement and reduction services
- Electricity connection transfer assistance
- Name change and consumer record update services
- Power outage reporting and support
- Transformer and distribution line maintenance coordination
- Temporary electricity connection services
- Online electricity service assistance
- Energy conservation awareness guidance
- Consumer grievance redressal services
- Electrical safety information and support
- Public utility service coordination
- General electricity distribution and customer support services